Our Guarantees

You may discontinue management with 60 days’ written notice, subject to the management agreement’s terms.

If you cancel within the first six months of management, a cancellation fee equal to 50% of one month’s rent applies. Any outstanding expenses and other obligations remain payable under your agreement.

Have a concern about your service? Please talk with us. We welcome the opportunity to understand what’s happening and work through it with you.

For a vacant property, you don’t pay a management or leasing fee until we place a qualified resident.

We handle marketing, showings, application screening, and lease preparation to move your property toward a qualified placement.

Separate charges—such as property evaluations and property-related expenses—may be due before a tenant moves in. We’ll explain the applicable fees upfront so you understand what you’re paying for and when.

If a tenant we qualified defaults during the original lease term, we’ll find a replacement tenant and waive the replacement leasing fee, provided the default occurred without your approval.

This guarantee covers the replacement leasing fee. Other applicable charges and property-related expenses remain separate.

Our standard lease term is 12 months. We’ll explain how the guarantee applies to your property and answer any questions before you begin.